We listed some questions you may ask. If you have more inquiries about our products, please reach out to us by all means.
Do you have certification on your products?
ISO9001
Can we test custom toolings before placing a bulk order?
For custom toolings, we typically follow a trial phase for new customers:
- Initial Sample Run: We produce 2 sample units for customers to test under real working conditions.
- Feedback & Optimization: If any performance issue arises (e.g., chipping or edge breakage), we’ll review the machining parameters with you and adjust the tool geometry or coating accordingly.
- Re-testing: If needed, we’ll make a fresh batch of 2 updated samples (same price/unit as previous samples) for re-verification.
What is your lead time?
Standard products ship within 2 working days, you can contact our sales team if have stock before place an order, and custom orders are sent within 10-15 working days.
Is the quality of your carbide cutting tools guaranteed?
Yes, every cutter undergoes rigorous testing before delivery and our factory meets ISO9001 standards.
Do you offer custom packaging branding?
Yes, we can print your logo on labels and customize packaging to align with your brand.
- Material: Steel, Plastic, Paper
- Type: Plastic Hard Case/Metal Case/Soft Case or Pouch, etc.
- Additional Features: Labeling/Weather Resistance, etc.
- Size and Portability
- Color: Special colors can be customized
What is about your general delivery date?
Normally 7-15 workdays.